Terms of Service

Last updated: June 29, 2025

1. Introduction

These Terms of Service ("Terms") govern your use of the website fun-wizard.com and the legal services provided by Fun Wizard Immigration Legal Services ("we," "our," or "us"). By accessing our website or using our services, you agree to be bound by these Terms.

2. About Our Services

Fun Wizard Immigration Legal Services is a law firm specializing in UK immigration law. We are regulated by the Solicitors Regulation Authority (SRA) under SRA Number 123456. Our services include but are not limited to:

• Immigration advice and consultation
• Visa and permit applications
• Settlement and citizenship applications
• Immigration appeals and tribunals
• Business immigration services

3. Client Relationship

3.1 Engagement

A client relationship is established only when:

• We have agreed in writing to provide legal services
• You have signed our client care letter
• We have conducted appropriate identity and anti-money laundering checks

3.2 Scope of Services

The scope of our services will be clearly defined in our client care letter and any subsequent engagement letters. We will only provide advice on UK immigration law and related matters.

4. Fees and Payment

4.1 Fee Structure

Our fees are based on:

• Fixed fees for standard services
• Hourly rates for complex matters
• Government fees and disbursements

4.2 Payment Terms

Unless otherwise agreed:

• Initial fees are payable upon engagement
• Ongoing fees are payable monthly in advance
• Government fees are payable before submission
• Late payment may result in interest charges

5. Client Responsibilities

As our client, you agree to:

• Provide accurate and complete information
• Respond promptly to our requests for information
• Pay fees and costs when due
• Inform us of any changes to your circumstances
• Follow our advice and instructions

6. Confidentiality

We maintain strict confidentiality regarding all client matters. This includes:

• Legal professional privilege
• Duty of confidentiality under SRA regulations
• Data protection obligations under UK GDPR

Confidentiality may be breached only where required by law or with your explicit consent.

7. Limitation of Liability

7.1 Professional Indemnity

We maintain professional indemnity insurance as required by the SRA. Our liability is limited to the amount of our insurance coverage.

7.2 Exclusions

We exclude liability for:

• Decisions made by government authorities
• Changes in immigration law or policy
• Delays caused by third parties
• Consequential or indirect losses

8. Complaints Procedure

If you are dissatisfied with our services:

1. Contact us directly to discuss your concerns
2. If unresolved, submit a formal complaint in writing
3. We will investigate and respond within 8 weeks
4. You may refer unresolved complaints to the Legal Ombudsman

9. Website Use

9.1 Permitted Use

You may use our website for:

• Accessing information about our services
• Contacting us for legal advice
• Downloading publicly available resources

9.2 Prohibited Use

You must not:

• Use our website for illegal purposes
• Attempt to gain unauthorized access
• Transmit malicious code or viruses
• Infringe intellectual property rights

10. Intellectual Property

All content on our website, including text, images, logos, and software, is owned by us or our licensors and is protected by copyright and other intellectual property laws.

11. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

13. Termination

13.1 Client Termination

You may terminate our services at any time by giving written notice. You remain liable for fees incurred up to the termination date.

13.2 Our Termination

We may terminate our services if:

• You breach these Terms
• Fees remain unpaid after notice
• We have a conflict of interest
• We are required to do so by law or regulation

14. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

15. Governing Law

These Terms are governed by English law and subject to the exclusive jurisdiction of the English courts.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated to existing clients, and continued use of our services constitutes acceptance of the updated Terms.

18. Contact Information

For questions about these Terms, please contact us:

19. Regulatory Information

We are regulated by the Solicitors Regulation Authority (SRA). You can check our regulatory status at www.sra.org.uk.